1411 Park Ave West Mansfield, Ohio 44906
To whom it may concern,
I would like to sincerely compliment the excellent customer service and professionalism of the two gentlemen who served the Springbrook/Rosedale neighborhood on 3/30/2020. After failing to put my garbage out the night before, the gentlemen came through and passed my driveway. I was able to catch them at the end of the street, explain my plight, and ask if they might still be able to pickup my garbage. They rounded the block, and picked up my garbage without making me feel worse about my oversight.
Very respectfully,
Patrick
Hi! I just wanted to tell you what awesome, kind, drivers you have! My husband forgot to put the trash out last night, so when I saw the pink truck coming I grabbed my 7 month old and 5 year old and umbrella and rushed to get it to the driveway. I was obviously having a hard time, so your driver's ran up through the mud and rain to help me. They also took the time to tell my 5 year olds hello, which she loved because she loves their pink truck. I really appreciated their kindness!!
I would like to let you know how much we appreciate the men that pick up our trash each week. They put pride into their work which makes a customer very happy. They always always remove the trash without leaving anything behind, put the cans/lids back in the yard and say Hi/wave if we are in sight. This is the first time I felt the need to inform the sanitation department in a email on how well their employee's are doing. In the past we would put the trash out and it was picked up. The trash was always picked up however there were times trash was left on lawn, cans thrown sometime on yard and other times left in street if they didn't hit the yard, lids were lost constantly. But no concern because we paid for them to remove our trash and that is what they did. Now I have witnessed employee's taking pride in their work which is very
difficult to find, especially it being a less than attractive job but a very important job. I have called and spoke to someone about these two men but it just didn't feel to be enough considering they are the ones that help make or break a company.
My main point is they do a fantastic job, take time to do it right but move quickly. There are many pick cans out there and now I know why. Please pass on because I don't always catch them and I want them to know they have been notices doing a very good job and that is is appreciated.
Congratulations on finding your good employee's I hope your company continues to hold such high standards
I wanted to give you guys a kudos today! We have used your service for almost a year now. We live at **** Ct off S Main and the crew is always on time and polite when putting back the cans (we've had past companies we come home from work and our driveway is blocked by a thrown trash can). Well today, we forgot to put the trash out and I heard them coming down the other road and hurried to get the trash out.
Little did I know, they already came down my road. They still stopped in and got it .. AND .. Might I add I have a 3 year old little girl who on every Monday morning counts the pink trash cans until the pink truck comes. This morning she watched the swoop in. The gentleman were very polite giving her big waves and beep beep and it brightened her day up more than you can ever imagine. In a world where complaints seem to dominant, I just wanted to say you guys are doing a great job. The simple things mean more than you could ever imagine!
I just wanted to say thank you and please pass this thank you along to whoever picks up the trash on our route. We have been doing some home renovation and had an unfortunate accident with our septic. I tried to do the best making what we are throwing away manageable. You guys do a great job and I want you to know you are appreciated. If they didn't come at 4:30 a.m. I would tell the men myself! I hope you all have a terrific Easter and again thank you for being so helpful in a "tough" trash time! God Bless!
To Whom It May Concern: Here is my bill and check. Thank You so much for your business. Your guys do such a good job. God bless them. Please tell them that for us. Keep up the good work. - from a customer on our Thursday route in Walnut Hills
April 22 2015 "Just a note to let you know pleased I am with your services. I'm starting to see more pink cans in the neighborhood. You may want to pass out some fliers around our homes!" from a customer in the Lexington area off Orchard Park Dr
April 17 2015 "I watched the big pink garbage truck come down the street this morning, and collect the trash. The gentlemen collecting the trash took care to completely empty the trash cans and also gently set them back on the driveway so they didn't blow away. These garbage guys live up to their title of "Garbage guys who care". Thank you to you, and your hard working employees." from a satisfied customer in the Diamond Hills Area via facebook
March 30, 2015 "I love the way they take the time to pick up trash that blows out of the container" facebook message from someone in the Walnut Hills area
January 22, 2015 "So far really GREAT, I have had no problems at all. Told my mother to call you as well :) thanks" Cliffbrook Area
January 10, 2015 "Talk about a company making a difference! I am proud to call you my trash guys, and I think what you do is wonderful!" Woodville Rd Area
August 23, 2014 "I have you guys for the past 2 years and you are the best hands down I Richland County. Keep up the great job." Madison Eastview School Area
October 30 2014 'Princess Ann' wrote on our facebook page in response to a Mansfield News Journal Article
"These are the Garbage guys who go above and beyond. It's hard to find people like this in our world anymore. I smile every time I see them. The world would be a better place if they could use this company as an example of their own. God Bless You GUYS!"
Thank You Princess Ann
October 22 Mary Wrote "
A Nice Note Sara Wrote "
Received 6/4/13 Via Facebook from a customer on Dillon Rd "
Received 5/28/13 from a resident in Bennington Heights " I just wanted you to know that your guys are supurb and we think they do an excellent job - please give the drivers an Attaboy"
Received 5/2/13 from a resident in Madison area. "thanks so much Guys - I appreciate how your driver stops and cleans up when the bag splits - much better service than our previous company"
Received This 04-03-2013 submitted from opur website - from a resident of Ontario
Comments : "I want to put in a good word for your trash pickup team when they were picking up my neighbors trash this morning. While your team was transferring his trash to the pink truck, some debris landed on the street. My neighbor hadn’t done a good job of loading his trash can which is why debris ended up on the street. Anyway, your person took the time to clean up the trash that fell on to the street. We think he was a very conscientious individual to do that. It’s nice to know you have reliable people like him working for you. Unfortunately, I’ve seen other companies that were not so trustworthy as yours."
Thanks for the kind words, the guys work long hard hours in all sorts of weather, and we seemingly only hear if there is a problem. Very refreshing to hear a positive comment!
Mansfield News Journal 10-6-12
MANSFIELD -- The husband of a Mansfield woman who lost her battle with breast cancer in 1996 continues to promote breast cancer awareness, especially during the month of October.
This is Breast Cancer Awareness month. Dave Kracker said there are several events for the public to participate in, but his real goal is to promote self-examination and mammograms.
"We've pushed for extended hours for mammograms in October, courtesy of Women's Care, MedCentral Imaging and MedCentral/Shelby," Kracker said.
Women's Care, 500 S. Trimble Road, will have evening hours on Tuesdays and Thursdays, Oct. 9, 11, 16 and 18.
MedCentral Women's Imaging Center, 335 Glessner Ave., will have extended evening hours on Thursdays, Oct. 11 and 25, and Saturdays with daytime appointments today and on Oct. 27. MedCentral/Shelby Hospital, 20 Morris Road, Shelby, will have extended hours every Tuesday in October, and also on Saturday, Oct. 13 and 20.
"Women who catch breast cancer before it metastasizes have a much greater chance of living cancer-free," Kracker said.
The A+ for Awareness 5K Run or 1K Walk will be at North Central State College this today, and sponsored by the Student Nurses Association. Proceeds benefit the Pat Kracker Fund.
Registration is from 8 to 8:45 a.m. with the race at 9 a.m. Go to patkracker.org for more information.
The Blueberry Patch in Lexington will have pink items and refreshments, the signature color of Breast Cancer Awareness, on Oct. 19 and 20 with a portion of the proceeds also going to the fund. According to its website, the fund was established with the help of the local Planned Parenthood Association, the public and local business donors.
In January 2009, the fund became affiliated with the Mansfield Cancer Foundation, Mansfield/Ontario/Richland County Health Department, American Cancer Society and Susan G. Komen for the Cure Northeast Ohio affiliate to further extend breast cancer education, support and assistance to Richland County residents.
Kracker said many local organizations have made efforts to support the foundation, including the new business Garbage Guys Who Care.
"This is a beginning garbage route, currently involving just one pink truck," Kracker said. "Steve Cobb is the owner of this new business and he is committing a portion of his profit to our fund.
"Another novelty involved here is that he recognizes our fund on all his invoices, including the phone number that persons can call for assistance. This was something he came up with totally on his own, just because he's a caring person."
jkinton@nncogannett.com
419-521-7220
Twitter: @JamiKinton
Hi! I just wanted to tell you what awesome, kind, drivers you have! My husband forgot to put the trash out last night, so when I saw the pink truck coming I grabbed my 7 month old and 5 year old and umbrella and rushed to get it to the driveway. I was obviously having a hard time, so your driver's ran up through the mud and rain to help me. They also took the time to tell my 5 year olds hello, which she loved because she loves their pink truck. I really appreciated their kindness!!
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